• (07) 3255 6162
  • sales@jjcleaningsupplies.com.au
Rapid Clean Catalogue
JJ Cleaning Supplies JJ Cleaning Supplies

  Frequently Asked Questions

1. Add the product(s) to your SHOPPING CART and click the CHECKOUT button in the Shopping Cart page or click the BUY IT NOW button in a product details page.

2. Enter your billing address and delivery address in the Check Out page. If you have already logged in, addresses in your address book show up and you can simply choose one.

3. Click the CONFIRM ORDER button. You will be able to review your order first.

4. Click the PLACE ORDER NOW. Your order will be placed without making payment. Once you have placed an order, you will receive an email that acknowledges your order.

5. We will prepack and weigh the package of your order to accurately determine the shipping cost and then we will contact you shortly to inform you of the shipping cost. You can make a payment including the shipping cost online.

6. Once you have completed your payment, you will receive an email that acknowledges your order & confirms that your payment is being verified.

7. We will process your order.
You can track your order status in the "My Orders" page for registered customers or by entering the ORDER NUMBER included in the email of Order Confirmation Notice that you received when you placed an order in the Track My Order page.
If you require further assistance, please call JJ Cleaning Supplies on (07) 3255 6162.
P.O.A stands for "Price on Asking". Please contact us by email (sales@jjcleaningsupplies.com.au) or phone (07) 3255 6162 in order to obtain the price. Once you have ordered the product(s), we will inform you of the total amount which you will pay including the price(s) which we offer you as well as an accurate shipping cost for your order.
You can check the shipping cost after you place an order. Shipping costs depend on the zip code of a delivery address, the weight, and the dimensions of the package of your order. We would like to provide you with an accurate shipping cost. So we do not offer you a shipping calculator which estimates the cost of delivery, instead, we will prepack and weigh the package once you have placed an order in order to accurately determine the shipping cost. After that, We will contact you shortly to inform you of the shipping cost and then you can make a payment including the shipping cost online.
Click on the Forgotten Password link. Simply enter your email address you used to create your account and we will email you a link to set your new password right away.